Delivery Information

Delivery of Goods

1. Purchased ”Products” will be dispatched and/or shipped within (24) hours of LUKSBRANDS SOUTH AFRICA receiving receipt of payment and/or payment confirmation.

2. Working in accordance with our preferred couriers services’, “Normal Delivery Period”, deliveries will take between (3) and (5) working days. Unless specified otherwise.

3. Delivery times will vary in accordance with the geographical location of each Registered User and/or Guest (Guest Check Out).

4. While we strive to give our customers the ultimate shopping experience, at affordable rates. The delivery method of “free” deliveries is by means of a LUKSBRANDS SOUTH AFRICA’S preferred courier service, and orders will need to be signed for by the person whom paid for, purchased, and/or completed the registration prior to ordering and in accordance with the relevant and applicable laws. 

5. It is the customer’s responsibility to make sure that they sign for their delivery once it has reached their shipping address, and as stipulated by the customer on completing the order. LUKSBRANDS SOUTH AFRICA will not be held responsible for deliveries that are not signed for by Registered Users and/or Guests (Guest Check Out).